I'm Listening... and Thinking!

I'm a good listener.  I always have been.  I'm sure my mom still has all of my elementary school report cards to prove it, too.  Kidding aside, listening and learning are very important to me.  I enjoying hearing what people have to say.  Believe it or not, some of my best insights and ideas come when I am listening to people complain!   This does not mean that I love negativity; I usually try to find the silver lining.   People just do not realize how valuable complaining can be in the problem solving process.  Passionate complainers sometimes have the best ideas hidden amongst all of that hot air and eye rolling.  Listening, finding value, and problem solving.... Next time you end up in the middle of that group of complainers, sit back and listen.  You might just get a great idea!